News

 

Tuesday 16 October 2018

Can YOU disrupt the Customer Management/Customer Experience market?

TechMarketView and Capita Scaling Partner are working together again to find 'digital disruptors' looking to revolutionise the Customer Management/Customer Experience (CM/CX) market.

APPLY NOW ON THIS WEBFORM

The story so far ...

TIPP logo

Earlier this year we launched the TechMarketView Early Stage Partner Programme in association with Capita Scaling Partner (Capita's innovation development unit). It was a phenomenal success – you can see the testimonial videos here.

We are now extending our search for innovative partners under our new programme brand, the TechMarketView Innovation Partner Programme.

We're running the next event in December and Capita Scaling Partner is once again offering an unrivalled opportunity for innovative UK tech companies to access lucrative client markets that would typically be out of their reach. This event has been designed to attract the most ambitious and forward-thinking companies looking at disrupting how companies interact with their customers.

The chance to sell to Capita's clients

Capita logo

Capita is the UK’s leading provider of outsourced customer management services including market leading contact centre, data, analytics and digital services. Capita has more than 100 million customer conversations every year across multiple different contact channels. We are giving UK tech innovators a chance to reach this incredibly broad and rich market.

If you are selected as a Capita Scaling Partner Digital Disruptor you will get:

  • Accelerated market access: Capita will work with you to win business in their clients;
  • Extensive business development support: Capita will help you develop and refine your product, finance and go-to-market strategies;
  • Unparalleled industry visibility: TechMarketView will trumpet your success in UKHotViews, arguably the most influential daily commentary on the UK tech scene and beyond.

Eligibility requirements

You should be the Founder or CEO/MD of a privately-held, UK tech company with an innovative digital technology proposition in Customer Management or Customer Experience

Your business should be focused on transforming the way companies interact with end customers. We are looking for companies with the potential of disrupting established ways of working and service delivery, who will help to deliver key customer contact outcomes, for example:

  • Increasing end customer satisfaction;
  • Helping to improve revenue generation, e.g. increasing the range of services customers buy, or improving sales conversion;
  • Running operations more efficiently.

You could be an early-stage company or you may have been in business for some years - it's innovation we're looking for. Your customer management/customer experience proposition must at a minimum be close to the MVP (minimum viable product) stage, successfully deployed to one or more clients, and you are now looking to distribute at scale.

How to apply

To be selected as a Capita Scaling Partner Digital Disruptor, you should apply in the first instance to attend an intensive 90-minute Pre-Qualification Session (PQS) with TechMarketView Research Directors and Capita Scaling Partner advisors. The PQS event will be held in London during the week of 3rd-7th December.

PQS applications must be submitted on this webform by Friday 2nd November 2018. Applicants will be notified if their application has been successful by Friday 16th November. There is no charge to apply for or, if accepted, participate in a PQS.

You can find more information about the TechMarketView Innovation Partner Programme on the TechMarketView website and further information about Capita Scaling Partner on the Capita website. For further information please email tipp@techmarketview.com or call TechMarketView Managing Partner Anthony Miller on 020 3002 8463.

Posted by HotViews Editor at '07:00'