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TechSectorViews recently published research

Motor Fuel Group: Modernising the forecourt experience - March 2024

This report provides an insight into Motor Fuel Group (MFG), the UK’s largest independent forecourt operator. Its roots can be traced back to 2011 and it offers six major oil brands along with its own EV Power (electric vehicle) brand. Indeed, last year MFG announced that over 600 ultra-rapid electric vehicle chargers had been installed across its network, meaning it now has 5.4% of the Ultra-Rapid UK public charging network.

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Quantum acceleration is on the horizon - March 2024

In this report we will explore the latest developments in the field of quantum computing, the growing supplier landscape, challenges surrounding scale and skills, practical examples of getting value from quantum solutions, and the potential impact of the convergence of quantum computing with AI, a prospect that may be closer than you think.

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The UK Customer Experience Market 2023-2026 - March 2024

This report contains our estimates of the sizes and growth rates of the SITS CX market and its primary segments. We identify the key market shaping trends and lay-out the opportunities and challenges that lie ahead for suppliers seeking to prosper in this rapidly evolving space.

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SMB productivity: Driving value through modernisation - February 2024

This research profiles SMB (Small and Medium sized Businesses) buyers to understand whether their tech investments have led to improved productivity.

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Orange Cyberdefense: Accelerating international scale and synergies - January 2024

In this report you can read more about Orange Cyberdefence’s plans for growth and further analysis of its portfolio and product roadmap.

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Immersive Customer Experiences: Progress, Possibilities and Prognosis - December 2023

Customer Experience (CX) is one of the most dynamic and significant parts of the SITS market. Expectations regarding the transformative impact of immersive technologies in this arena are high and the ability to deliver immersive experiences is already an essential part of the kit bag for suppliers seeking to build their presence in the CX world.

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Artificial Intelligence: Market Trends, Use Cases and Suppliers - December 2023

Artificial Intelligence (AI) continues to dominate the market narrative, influencing digital transformation investment across all industries and market segments. The development of machine learning and deep learning technologies, as well as generative AI models, large language models (LLMs) and foundation models, is opening up a host of new potential use cases and business value for organisations.

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UK SITS Solutions Market Suppliers, Trends, and Forecasts 2022–2026 - November 2023

This report details TechMarketView’s latest market size and growth data for the UK SITS Solutions market. It provides expert analysis of the key trends that are shaping the market, providing insights for Solutions suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK Solutions revenue, together with commentary on the up-and-coming players making noteworthy progress in this space.

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UK Applications Operations Market: Suppliers, Trends and Forecasts 2023 - October 2023

This report details TechMarketView’s latest market size and growth data for UK Applications Operations services. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers operating in this segment. The report also contains the Top 20 Supplier Ranking (by revenue) for the UK Applications Operations market, together with commentary on the up-and-coming players making noteworthy progress in this most competitive of arenas.

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Data Insights - UK HyperAutomation Market Forecasts - October 2023

This HyperAutomation Data Insights report is the third in a series of reports looking at the UK Software and IT Services (SITS) automation market. This report is designed to help readers understand the market opportunity and scale of investment flowing into HyperAutomation, and which segments of the market – be that technology, process or industry sector – offer the greatest market potential. The report offers detailed market forecasts across three segmentations for the period 2023 to 2026 allowing readers to understand the current and future size of the opportunity and challenges posed by HyperAutomation.

This HyperAutomation Data Insights report is the third in a series of reports looking at the UK Software and IT Services (SITS) automation market. This report is designed to help readers understand the market opportunity and scale of investment flowing into HyperAutomation, and which segments of the market – be that technology, process or industry sector – offer the greatest market potential. The report offers detailed market forecasts across three segmentations for the period 2023 to 2026 allowing readers to understand the current and future size of the opportunity and challenges posed by HyperAutomation.

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UK BPS Operations Market - Suppliers, Trends, and Forecasts 2022–2026 - October 2023

This report details TechMarketView’s latest market size and growth data for the UK SITS Business Process Services (BPS) Operations market. It provides expert analysis of the key trends that are shaping the market, providing insights for BPS suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK BPS Operations revenue, together with commentary on the up-and-coming players making noteworthy progress in this space.

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HyperAutomation - Pursuing productivity through accelerated digital transformation - September 2023

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK Applications Operations market. The report also assesses the key challenges facing suppliers and recommendations. It is part of a series of reports assessing market and supplier performance that includes the Applications Operations Supplier Rankings and Supplier Prospects reports.

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UK SITS Consulting Market: Suppliers, Trends and Forecasts 2023 - August 2023

This report details TechMarketView’s latest market size and growth data for UK SITS Consulting services. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers operating in this segment. The report also contains the Top 20 Supplier Ranking (by revenue) for the UK SITS Consulting market, together with commentary on the up-and-coming players making noteworthy progress in this most competitive of arenas.

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Cybersecurity

UK Cybersecurity Suppliers, Trends and Forecasts 2022-26 - August 2023

The report provides an overview of the UK Cybersecurity market size in 2022, an analysis of the market shaping trends, our forecast for how the market will perform over the 2023-26 period, and who the key suppliers are in the market.

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Conduent in the UK – A Company snapshot - August 2023

Whilst Conduent has successfully raised its profile and is gaining traction in the UK market it can sometimes fly ‘below the radar’. This profile looks at how Conduent serves its European and UK markets, bringing this to life with some key UK-based case studies in the Transportation and Commercial, Customer Experience Management (CXM), space.

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The Customer Experience Market Opportunity - May 2023

The UK Customer Experience (CX) Software and IT Services arena has built up an impressive head of steam over the past decade. Now the focus for over a fifth of all SITS expenditure in this country, the CX segment has become one of the most intensely competitive parts of the market. It is also an arena in which success will demand keeping pace with the rapidly evolving changes in buyer expectations, investment priorities and technology strategies.

This report contains our estimates of the sizes and growth rates of the SITS CX market and its primary segments. We identify the key market shaping trends and lay-out the opportunities and challenges that lie ahead for suppliers seeking to prosper in this rapidly evolving space.

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UK CX Tech Challengers and Startups - April 2023

The Customer Experience (CX) arena is one of the most dynamic and significant parts of the SITS market. The scale of demand from this segment, coupled with the widespread opportunities for digital disruption within it, continues to spawn a proliferation of start-ups and scaleups.

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UK Infrastructure Operations: Market Trends and Forecasts - April 2023

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK Infrastructure Operations market. The report also explains the key challenges facing suppliers and makes recommendations. It should be read alongside its sister report, Infrastructure Operations Supplier Rankings.

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The Future of Robotic Process Automation (RPA) - March 2023

This report looks at how RPA-centric automation is maturing with market forecasts in what is becoming a more complex and diverse landscape. The report is designed to help RPA software and services vendors understand the nature and scale of the opportunity, as well as aiding end users looking to appreciate the market dynamics and challenges faced, when attempting to scale activities.

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The Customer Experience Market Opportunity - March 2023

The UK Customer Experience (CX) Software and IT Services arena has built up an impressive head of steam over the past decade. Now the focus for over a fifth of all SITS expenditure in this country, the CX segment has become one of the most intensely competitive parts of the market. It is also an arena in which success will demand keeping pace with the rapidly evolving changes in buyer expectations, investment priorities and technology strategies.

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Cybersecurity Predictions 2023 - February 2023

This report covers TechMarketViews UK Cybersecurity predictions for 2023.

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CyberViews H2 2022 - February 2023

With so much happening across the world in terms of cyber attacks, regulatory change and the constant evolution of techniques and behaviours by the various ransomware and cyber-criminal groups, it can be challenging to stay on top of the latest threats to organisations and the subsequent impact on demand for cybersecurity solutions.

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An Interview with ChatGPT - December 2022

The latest AI that has been attracting attention the world over is ChatGPT, an AI chatbot system developed by software company OpenAI. It focuses on a dialogue format to answer a range of questions and was trained on an array of data from the web. 

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Workforce_Resilience

Building AI-aided Workforce Resilience - November 2022

With organisations reliant on people to deliver their products and services, workforce resilience is an foundation component of a successful business. TechMarketView partnered with Surrey Institute for People-Centred AI to take a deep dive into the role of AI in workforce resilience.

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IoT Orchestration – Getting the most out of IoT investment - November 2022

The Internet of Things (IoT) has rapidly become one of the hottest areas of the technology sector with billions of dollars invested to date. IoT has the potential to transform most industries with millions of devices now connected via sensors collecting and sharing data in real time, all designed to make operations more intelligent and more efficient. However, it’s also an area that has been struggling to deliver on its potential, with a significant proportion of projects ‘failing’ and yet to deliver real returns on hefty levels of investment.

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UK Enterprise Cybersecurity Supplier Rankings 2022 - November 2022

This report contains the Top 20 UK supplier ranking (by revenue) for the UK Cybersecurity market. It is part of a series of reports assessing market trends and supplier performance that includes the Cybersecurity Market Trends & Forecasts due for publication in early 2023.

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UK Infrastructure Operations Rankings 2022 - November 2022

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Infrastructure Operations market. It is part of a series of reports assessing market and supplier performance across the UK Operations market.

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UK SITS BPS Operations Market - November 2022

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK Business Process Services (BPS) Operations market. It is part of a series of reports assessing market and supplier performance that includes UK Operations: BPS Supplier Rankings and Supplier Snapshot reports.

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UK SITS Solutions Market Trends & Forecasts 2022 - October 2022

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK SITS Solutions market.  

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UK Applications Operations Market Trends and Forecasts 2022 - October 2022

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK Applications Operations market. The report also assesses the key challenges facing suppliers and recommendations. It is part of a series of reports assessing market and supplier performance that includes the Applications Operations Supplier Rankings and Supplier Prospects reports.

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Supply Chain Resilience: The Cyber Threat - October 2022

This report focuses on the specific cyber threats that organisations across supply chains face, how they differ across different industries and explores the mitigation measures, as well as process and cultural changes, that are required for organisations to build robust cyber resilience.

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UK SITS Consulting Market Trends and Forecasts 2022 - October 2022

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK SITS Consulting market. The report also assesses the key challenges facing suppliers and recommendations. It is part of a series of reports assessing market and supplier performance that includes the SITS Consulting Supplier Rankings and Supplier Snapshot reports.

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Supply Chain Resilience: Opportunities for SITS providers - October 2022

Global Supply Chains have been under increasing pressure over the last few years triggered by the pandemic and subsequently made worse by raw material and skills shortages, the war in Ukraine, an energy crisis and ratcheting inflation. Supply Chains that were optimised for cost and quality of service are having to increasingly accommodate the need for resilience and the necessity of sustainability. Such a challenging environment is however, presenting opportunities for Software and IT Services (SITS) providers where technology will have a significant role to play in offering solutions to the plethora of threats and risks.

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Sustainability to the fore at TCS - September 2022

Sustainability has fast become a priority area for TCS. The Group’s senior management have made it clear that they are looking to ‘hit the growth accelerator’ hard over the next few years targeting a doubling in size of the business in revenue terms - aiming to achieve $50bn revenue by 2030. It’s clear that TCS sees sustainability as natural fit with its new multi-pronged strategy – combining an ecosystem approach, with co-innovation of new business models and industry focused solutions all delivering near-time value and ROI from investment in technology.

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Enterprise Software Market Trends and Forecasts 2022 - August 2022

The latest version of this annual report provides data and insight on UK Enterprise Software market size and growth from 2019 to 2025. In addition to the data points, it includes analysis of the key trends shaping the market, the challenges facing organisations and suppliers, and provides recommendations for suppliers to act on.

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UK Application Operations Supplier Rankings 2022 - August 2022

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Application Operations (AO) market. It is part of a series of reports assessing market and supplier performance that includes Application Operations Market Trends & Forecasts and Application Operations Supplier Prospects reports, due for publication later in 2022.

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CyberViews_Report

CyberViews Q2 2022 - August 2022

This report brings together the many disparate pieces of cybersecurity news and data from across the market over the past quarter, and aims to provide useful insight into the current market trends and drivers. It will also look beyond the UK to global events and seek to understand the potential future impact on UK organisations.

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UK SITS Consulting Supplier Rankings 2022 - August 2022

This report contains the Top 20 Supplier Ranking (by revenue) for the UK SITS Consulting market. It is part of a series of reports assessing market and supplier performance that include SITS Consulting Market Trends & Forecasts and Supplier Prospects reports, due for publication later in 2022.

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UK Solutions Supplier Rankings - August 2022

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Solutions market. It is part of a series of reports assessing market and supplier performance that includes Solutions Market Trends & Forecasts and Supplier Snapshot reports, due for publication later in 2022. 

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UK Operations: BPS Supplier Rankings - July 2022

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Business Process Services (BPS) Operations market. It is part of a series of reports assessing market and supplier performance that includes BPS Operations Market Trends & Forecasts and Supplier Snapshots, due for publication later this year.

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Enterprise Software Supplier Ranking 2022 - July 2022

This report identifies the Top 20 suppliers of Enterprise Software to the UK market. It provides ranking data and relative performance, based on UK revenues, alongside analysis of the market context and the factors that will either accelerate or suppress the market over the coming year as organisations look to software and suppliers to help build resilience against a background of uncertainty and disruption.

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Spotlight on Emerging Tech: Time for AI-enabled Cobots and Industry 5.0? - June 2022

TechMarketView has been exploring the area of Augmented Intelligence – the human-friendly approach to AI/ML where the role of the technology is to collaborate, aid and amplify human capabilities. This research note views Augmented Intelligence through an industry lens, looking at AI/ML-enabled collaborative robots - cobots - within manufacturing and their position within the emerging Industry 5.0 concept.

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Enterprise Software Supplier Prospects 2022 and Beyond - March 2022

Providing insight into the Enterprise Software sector, including profiles of the Top 10 suppliers to the UK market, this report highlights the market challenges, identifies what suppliers can do to succeed in the near-term, and the factors that will impact performance across the longer term.

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