*UKHotViewsExtra* Atos looks to disrupt with new Aegon deal

There’s a new player in the life & pensions’ closed book business process services space.

Atos has signed a 15-year deal with existing customer, Aegon, to transform its closed pensions book business in the UK (the contract value has not been disclosed). Prior to this deal, Aegon was already one of Atos UK’s biggest customers (by annual revenue). Atos will now service and administer Aegon’s Existing Business (non-platform customers). By all accounts, it has been an intensive procurement process, which started with dialogue back in the summer of 2016.

The first 24 months of the deal, which will commence in summer 2019, will see Atos transforming the service for the insurance company’s 1.4m policy customers, before entering into a steady state contract period. Around 800 Aegon employees, based in Edinburgh, will transfer (TUPE) over to Atos; the consultation period started yesterday.

This deal highlights Atos’ intent in life & pensions business process services. Read more…

Posted by Georgina O'Toole at '09:31' - Tagged: contract   bpo   financialservices   lifeandpensions   pensions   automation   transformation