Monday 11 December 2017

TechMarketView research theme 2018: Breaking the Boundaries

Breaking the Boundaries graphicEvery year TechMarketView chooses a theme that we believe sets the tone for the key trends that will determine the shape of the UK tech market and the fortunes of its players for the year and beyond.

In 2016, we were all ‘Surfing the Waves of Disruption’ as competition—especially from new market entrants—forced the pace of digitalisation in traditional business enterprises, including the technology industry itself. Then in 2017, we were ‘Unlocking the Intelligence’; this theme acknowledged the complexity of true digitisation, involving the need to extract value from vast swathes of data created by both legacy and ‘change the business applications’.

In 2018, TechMarketView’s research focus remains on digital transformation, as we watch the story further evolve. Our theme – Breaking the Boundaries – emphasises that, as organisations progress with their digital transformation agendas, they can no longer be insular. They must look beyond their organisational boundaries in ways that they never have before. To fully embrace the possibilities presented by digitalisation, enterprises and government organisations – and the ICT suppliers supporting them - must throw off the shackles limiting progression. They must look beyond their own four walls when it comes to skills & resources, to data, to technology, and to innovation.

With digital skills & resources scarce, creative ways to pull in digital talent must be considered. As well as traditional routes such as partnering (which need to become more innovative), that might also include the use of public freelance marketplaces or crowdsourcing. Such an approach will also allow the flexibility and agility to respond to rapidly changing digital requirements.

In a digital world, organisations are increasingly harnessing the power of data for competitive advantage. So, drawing on data from external sources – particularly if it is difficult for others to access – that can be exploited to advance organisational aims, is highly valuable. Those sources might be public, but they might also come from forming innovative – even exclusive - partnerships with data owners.

Gone are the days when all technology assets sat within internal datacentres. As organisations increasingly adopt as-a-service models, there is an increasing reliance on technology in the cloud. The internet-of-things adds another dimension. Now, the source of more and more data is the raft of sensors sitting on everything from shipping containers to street lights. As organisations adapt their modus operandi to take advantage of the data collected, they become increasingly reliant on third party technology sitting in far harsher, and less secure, environments than a server room. The supplier ecosystem within which ICT suppliers reside will become increasingly complex – with more potential points of failure.

And when it comes to organisations ensuring that their use of technology is advancing at an appropriate pace, innovation can also come from ‘outside’. For suppliers and end user organisations alike, drawing on ideas from academia, hackathons, or innovation hubs to keep ahead of the competition is increasingly common and will grow in popularity.

Crucially, to cope with these changes, our view is that traditional organisations – both end users and technology firms - must push their own boundaries culturally, and adopt an entirely different mindset. ‘Breaking the Boundaries has wide implications and the theme will be picked up in each of our research streams throughout the year ahead.

Over the next few days, TechMarketView’s Research Directors will be publishing the 2018 Predictions for their research focus areas: Enterprise Software, Infrastructure Services, Application Services, Business Process Services and in the verticals, Public Sector and Financial Services. They will each explain how our 2018 - Breaking the Boundaries - research theme applies to their area of the market. Today, we start with insight from our BusinessProcessViews Research Director, Marc Hardwick: see Predictions 2018: Business Process Services.

Posted by Georgina O'Toole at '09:00' - Tagged: predictions  

Monday 11 December 2017

Save the date: TechMarketView Evening 2018!

TMVE imagesWe are delighted to announce that the 2018 Evening with TechMarketView will take place on Thursday 13th September 2018.

This will be our sixth annual TechMarketView Presentation and Dinner and in line with our 2018 theme we will of course be ‘Breaking the Boundaries’.

It promises to be another enjoyable evening of analyst insight and quality networking over drinks and dinner. The venue will once again be the magnificent Royal Institute of British Architects (RIBA) in Portland Place, London.

So, mark your calendars now and email tx2 Events to express interest in the event and receive notification when tickets go on sale.

If your organisation would be interested in sponsorship opportunities at the 2018 event please contact Tola Sargeant for further details of the various packages available.

We look forward to seeing you at RIBA in September 2018! 

Posted by HotViews Editor at '08:48'

Friday 08 December 2017

* NEW RESEARCH * New high for UK-Irish tech funding

chartThe steady increase in venture capital funding of UK and Irish technology companies continued in Q3 to set a new record, according to the latest data from corporate finance firm, Ascendant. During Q3, £1.69b was invested in 217 deals of more than £0.5m by 268 investors at an average deal size of £7.8m. This represents a 34% yoy increase in the number of deals and a 130% yoy increase in the total quarterly value.

The latest edition of IndustryViews Venture Capital includes nearly 30 pages summarising significant venture funding in UK tech companies during the quarter.

Subscribers to the TechMarketView Foundation Service can download our latest quarterly review of UK software and IT services M&A in the just released report, IndustryViews Venture Capital Q3 2017.

For further information, please contact our Client Services team at

Posted by HotViews Editor at '07:40' - Tagged: funding  

Wednesday 06 December 2017

*OUT NOW* UK Public Sector Market Trends & Forecasts to 2020

3Bs Bodies Brexit BudgetDid you miss it? Last week, TechMarketView’s PublicSectorViews team published its annual review of the key trends impacting the UK public sector software and IT services market. The report gives our detailed analysis of how those trends will impact each of the subsectors – central government, local government, health, education, police and defence – through to the end of the decade.

We highlight a push-pull scenario. On the one hand, public sector organisations know they must control budgets in the short-term, as well as dealing with all sorts of uncertainty (accentuated by Brexit). On the other hand, they are conscious of the need to invest to attain increased efficiency and productivity for the longer-term. The impact will vary between subsectors, between service lines, and between suppliers. And with diversity of performance a continuing feature, the ‘winners’ in the market will be those that judge the market correctly, make sure they are in the right place at the right time, and offer the right mix of products and services for a sector’s needs.

UK Public Sector SITS Market Trends & Forecasts to 2020 is available for download by PublicSectorViews subscription clients now. If you are not sure if your organisation has a subscription or you would like to sign up, please contact to find out more.

Posted by Georgina O'Toole at '22:36' - Tagged: health   public+sector   centralgovernment   localgovernment   market+trends   defence   education   police   forecasts   police   police   police   police  

Wednesday 06 December 2017

**NEW RESEARCH** Business Process Services Supplier Prospects 2018

For the most comprehensive understanding of the UK’s Business Process Services supplier landscape for next year and beyond, read BPS Supplier Prospects 2018.teaser

The report looks at the leading players in the UK BPS market, and assesses what they will need to do to be successful from 2018 onwards. We also provide our view on the likely hurdles that will prevent suppliers reaching their potential in the short and mid-term.

The BPS market is going through a period of unprecedented change and all the major suppliers are having to adapt to the conditions. New greenfield and ‘big-ticket’ opportunities are in short supply at a time when intelligent automation is shaking up existing business models. Buyers are looking for partners who can deliver greater flexibility and demonstrate faster results.

If you are either a BPS provider looking to understand how the competition is gearing up for 2018, or a buyer of business services looking to evaluate potential suppliers, then this is the report for you.

If you would like to access the report (which is authored by Research Director, Marc Hardwick) and are not currently a subscriber to our Business Process Services research, please contact Deb Seth.

Posted by HotViews Editor at '20:00' - Tagged: RPA  

Tuesday 05 December 2017

*NEW RESEARCH* Castleton Technology: The post integration journey

Castleton Software Suite diagramFollowing the announcement of Castleton Technology’s H1 results earlier in November (see Castleton H1 revenue up 11%) and the more recent acquisition of Kinetic Information Systems Pty (see Castleton buys and builds down under), we took the opportunity to catch up with the company’s CEO, Dean Dickinson, and CFO, Haywood Chapman.

The H1 results were strong but there is much more to come from the provider of software and managed services to the public and not-for-profit sectors (predominantly the social housing sector).

PublicSectorViews' subscribers can learn more about Castleton's current business, its future investmnet focus and its prospects in the latest resaerch note from TechMarketView's PublicSectorViews team - Castleton Technology: The post integration journey. If you are not yet a PublicSectorViews subscriber, or would like to find out if your organisation has access to the research, please contact Deb Seth

Posted by Georgina O'Toole at '16:32' - Tagged: public+sector   localgovernment   software   managedservices   housing  

Friday 01 December 2017

*NEW RESEARCH*: Enabling digital: services shift execution & intelligent PSA

imageThere’s no shortage of discussion around the ‘why’ of digital enablement but given the limited revenue suppliers are generating from all things digital there is definitely a question about the ‘how’. At TechMarketView we hear time and again that one of the inhibitors of digital change is converting digital strategy into digital execution.

The latest report from the ESASViews research stream, ‘Enabling digital: services shift execution and intelligent PSA’ examines the role of professional services automation in the 'how' of digital change. If you are a subscriber you can download the report here; if not Deborah Seth will happily provide you with subscription details.

Why is PSA software important? As more and more companies pivot towards services provision to improve customer engagement and open up growth potential via new business models as part of their digital change plans, they need the tools to help run those services-oriented operations. This means the addressable market for PSA is expanding beyond pure services organisations like technology and management consultancies, embracing the growing number of ‘services second’ companies. And as automation ought to go hand in hand with intelligence, PSA software is starting to embed machine intelligence capabilities, providing tangible business uses for these techniques.

The report provides insight into the high growth, expanding PSA market, how some of the notable PSA providers - Kimble ApplicationsUnit4FinancialForceNetSuite – are tackling it alongside dark horses like Atlassian, and how PSA has a role in delivering services-oriened digital change.

Posted by Angela Eager at '13:15' - Tagged: software   machinelearning   digitaltransformation   machineintelligence  

Friday 01 December 2017

*New Research* UK public sector SITS market trends & forecasts 2017

Report coverDuring the summer, we gave subscribers to TechMarketView’s PublicSectorViews service sight of our UK public sector SITS market forecasts through to 2020. As always, we included a full breakdown of the numbers by vertical subsector (central government, local government, education, health, police and defence) and by SITS activity (infrastructure services, application services, business process services and software).

Yesterday, we published our up-to-date, in-depth, analysis of the drivers and trends in each of those sectors. Importantly, we also give our view on how those trends are impacting the market. And how suppliers can best position themselves to take advantage of related opportunities.

So, from approaches to encouraging accelerated take up of emerging technologies, to trends in contract disaggregation, to the race for digital skills, you’ll find it all in UK public sector SITS Market Trends & Forecasts 2017… that’s if you are a PublicSectorViews subscriber, of course! You can also download a spreadsheet with all the market forecasts included.

If you would like to find out if your organisation has a subscription or talk about getting access, please contact Deb Seth to find out more. Deb would also be happy to discuss TechMarketView ‘Engagements’ – hearing from the analysts in person, gives you the opportunity to pick their brains and talk about how the trends in the market will affect your organisation in the year(s) ahead.

Posted by Georgina O'Toole at '09:34' - Tagged: health   public+sector   centralgovernment   localgovernment   defence   education   police   police   police   police   police