Littlefish swims into SMEs with BCSG and Santander

We are always pleased to report on good news from one of our Little British Battlers (LBBs). We first met Littlefish in January 2012 (see Little British Battlers – Q1 2012) and found that its focus on managed support services, supported by innovation in service tools (including LBB Centrastage’s endpoint management technology – see here), was serving it well.

Littlefish have announced that it has partnered with Business Centric Services Group (BCSG), which “helps large brands to offer a distinctive, beneficial service to their small business customers through (its) innovative cloud-based platform”. Littlefish’s 24x7x365 IT Service Desk will be a feature in the iBusinessHub’s IT Bundle, a new service offering launched this week to Santander’s small and medium business banking customers. iBusinessHub is designed to support UK small and medium businesses by enabling them to discover and manage innovative software solutions, from leading providers, which will help them overcome challenges and grow. Joe McCarthy, Littlefish’s Sales Director, has stated that "Littlefish is excited to be part of the Santander iBusinessHub and to be working in partnership with BCSG; our 24x7 IT Service Desk can add real value to UK businesses and ultimately help them grow".

When we met Littlefish in 2012, its FY11 revenues were under £2m and it was employing 35 people. In its current financial year (ending September 2014), revenues are set to reach £4.2m and Littlefish now employs more than 70 people. The growth has been both organic and acquisitive. About a year ago, Littlefish acquired an offshoot of “one of the mid-market support services companies”, gaining 22 technical engineers and adding revenue of £1.7m. Underlying organic growth in the last financial year was about 25%.

TechMarketView subscribers can find out more about Littlefish’s recent business performance, and how this contract and other developments will impact future performance, in UKHotViewsExtra.

Posted by: Georgina O'Toole at 09:28

Tags: results   contract   financialservices   sme   lbb  

Add a comment