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Tuesday 29 September 2020

*NEW RESEARCH* Public Sector Software and IT Services Suppliers, Trends and Forecasts 2020-23

PSV report imageThe new UK Public Sector Software and IT Services Suppliers, Trends and Forecasts report is now available, but it looks a little different to previous years. This year we will be publishing in-depth analysis at a subsector level—the first of which has been published today (see UK Central Government Supplier & Market Analysis).

This report serves as an introduction to the subsector-level reports. It consolidates TechMarketView’s analysis of the public sector market in 2019, which grew in line with our expectations—but as always, there are nuances in the performance of the subsectors.

It also forecasts how the market will perform over the period 2020-23. In light of the unprecedented impact of COVID-19, TechMarketView has provided two distinct sets of forecasts for the UK Public Sector SITS market this year. Public sector suppliers are in a more fortunate position than those operating in or serving customers in leisure, retail, hospitality or travel and transport, but the pandemic has still had a significant impact on the market.

And finally, the report contains an update to our UK public sector SITS Top 20 supplier rankings based on the latest available financial information (as at end of June 2020). Top 20 rankings for central government and Top 10 rankings for each of the remaining subsectors (local government, health, education, police and defence) are also provided.

PublicSectorViews’ subscribers can download the research today. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Deb Seth to find out how you can access the research.

Posted by: Dale Peters

Tags: publicsector   markettrends   forecasts   rankings   suppliers  

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Tuesday 29 September 2020

Revenue up, bookings down in Osirium H1

Revenue up, bookings down in Osirium H1Unaudited financial results reveal a mixed first half for privileged access management (PAM) firm Osirium Technologies. After a record first quarter, growth slowed considerably in the following three months as organisational priorities shifted to home working while parallel demand for identity access management (IAM) solutions did not translate to PAM solutions that cater for a much smaller subset of privileged users requiring greater levels of access protection.

Total recognised revenue increased 35% to £700k in the six month period ending June 2020 as a result, buoyed by a 100% retention rate for existing customers signed up to Osirium’s SaaS services. But delayed buying decisions and challenges signing new clients due to Coronavirus associated uncertainty pushed bookings down 25% to £770k in the same timeframe

Management are understandably cautious for the second half, recognising that any additional restrictions may further delay purchase sign-offs and impact revenue/bookings growth. Osirium is doing everything it can while it waits for customer confidence to fully return in the meantime: participating in several proof of concept (PoC) projects; updating the product portfolio; and revamping its digital marketing platform to lay a foundation for future growth. The implementation of tighter cost control measures that saw its freeze recruitment and negotiate a workforce 20% pay cut has also helped shrink operating losses to £1.57m from £1.71m in H119.

New contracts with a group of UK police forces, a university and an NHS supplier can drive domestic growth while the recent recruitment of 13 reseller and cloud partners in the Benelux, the Nordics, South Eastern Europe and Middle East should expand international sales next year (currently around 10% of the total). Management have already seen the tide start to turn and like TechMarketView hope that new restrictions don't put the brakes on progress in the second half.

Posted by: Martin Courtney

Tags: IAM   interims   privilegedaccessmanagement   PAM  

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Tuesday 29 September 2020

*NEW RESEARCH* UK Central Government Supplier & Market Analysis

UK Central Government Market & Supplier Report imagePublished today, TechMarketView’s UK Central Government Software & IT Services: Suppliers, Trends & Forecasts 2020-2023 report is the first of six deep-dive reports providing TechMarketView’s UK public sector SITS subsector analysis from a market and supplier perspective.

The report accompanies the UK Public Sector Software & IT Services: Suppliers, Trends & Forecasts 2020-2023 report, providing a sector overview, which is also published today – see here. Over the next few weeks, it will be followed by a range of reports covering the local government, health, education, police, and defence markets.

Within UK Central Government Software & IT Services: Suppliers, Trends & Forecasts 2020-2023, you will find TechMarketView’s Top 20 central government SITS rankings for 2019, unveiling a new supplier pushing its way into the Top 10.  In addition, we uncover our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, and include a handpicked selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach.

After four years during which the UK central government SITS market shrank, we reveal a rather different picture in 2019, and predict a resilient market through to the end of our forecast period in 2023. Using our proprietary Digital Evolution Model (DEM), we also provide a view of the market by the ‘New’ - digital, platform and cyber security-led offering, and ‘Heritage’ - offerings focused on traditional systems and processes.

PublicSectorViews’ subscribers can download the research today. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Deb Seth to find out how you can access the research.

Posted by: Georgina O'Toole

Tags: publicsector   centralgovernment   markettrends   suppliers   MarketForecasts  

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Tuesday 29 September 2020

Urban wellness app raises £5.9m

urbLondon-based Urban, a provider of “wellness services for busy people”, has raised £5.9m on crowdfunding website, Seedrs.

The funding campaign was helped considerably by investors BNF Capital, who put £4m into the pot.

The money will be used to expand the range of services, which already include in-person treatments such as massage, physiotherapy, facials, nails, lashes, and makeup (which may currently be difficult to deliver under COVID restrictions). Urban can also match busy people to private online sessions on fitness, mindful, yoga and nutrition. The funding will also be used to expand into new cities (beyond London, Paris, Manchester and Birmingham).

Posted by: Kate Hanaghan

Tags: funding   wellness  

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Tuesday 29 September 2020

Blancco revenue up 9% yoy

Blancco revenue up 9% yoyAs indicated by its July trading update, Blancco has largely weathered the Coronoavirus storm so far though there were ups and downs in its fortunes.

Despite a lengthening of enterprise sales due to changes in staff working arrangements and people holding on to smartphones as supplies of new handsets dwindled, the device data erasure specialist reported limited exposure to hard hit industry segments like retail (which accounts for 2.9% of its revenue) and travel (0.1%). There was also a short term increase in demand for its secure IT asset disposal solutions as the shift to home working drove PC/laptop hardware upgrades.

Those trends helped Blancco increase its overall revenue 7% year on year in constant currency to £33.4m in the 12 month period ending June 2020, with around €1m contributed by the €5.25m acquisition of Inhance Technology (formerly YouGetItBack.com) late last year.

The lion share of growth was organic however, led by turnover from enterprise sales (up 11% yoy in cc to £11.7m) ahead of mobile (up 5% to £10.8m) and IT asset disposition (up 6% to £10.9m). Blancco’s adjusted EBITDA too saw a healthy 17% boost to £8.1m, while pre-tax losses halved to £200k over the period.

Inhance has now been fully integrated into the business and rebranded Blancco Ireland while strategic partnerships with Deloitte India and global insurance firm Aon should help the company further expand its international revenue (10% of turnover comes from the UK) particularly amongst retailers and telcos looking to offer mobile insurance to their customers.

Management confidence for FY21 looks therefore justified, with particularly high levels of activity expected again in the Enterprise segment as company environmental policies push IT departments towards data erasure rather than physical hardware destruction. The launch of its services on the Amazon Web Services (AWS) market place last June is also expected to help Blancco reach a new audience, though derivative revenue is likely to expand slowly over time from a small base.

Posted by: Martin Courtney

Tags: results   dataerasure   FY20  

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Tuesday 29 September 2020

IMImobile emphasises reasons to be cheerful

IMImobileCloud communications provider, IMImobile, has released a trading update ahead of today’s AGM, highlighting encouraging momentum across the group. The announcement, covering the six months to 30 September 2020, revealed that, helped by the addition of recent acquisitions, cloud communications products were expected to deliver an increase in gross profit of at least 20% 

IMImobile also cited continued momentum across its core sectors whilst those areas most badly impacted by the pandemic (healthcare and SMEs) had shown a "significant recovery" in the current quarter. The group has made good progress in North America during the last three months, where it has successfully secured a number of new customers across a variety of sectors, including financial services, mobile and retail.

On the downside, IMImobile indicated that its operator VAS (Value Added Services) and mobile payments business, were continuing to “experience headwinds” as the global economy slows in face of COVID-19. These operations account for around 10% of IMI’s gross profit.

The latest update follows a strong FY20 for IMImobile, with the group benefitting from extra demand stimulated by the impact of the coronavirus (see: COVID creates demand for IMImobile). Whilst the future is far from certain in the face of the evolving economic challenges, IMI’s management has reasonable cause to remain optimistic about the group’s prospects.

Posted by: Jon C Davies

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Tuesday 29 September 2020

Backers see little risk in Insurtech Riskbook

logoInsurtech is one of the market hotspots at the moment, witness US-based Lemonade’s sparkling IPO back in July (see Lemonade investors celebrate first day fizz). Here in the UK Insurtech start-ups are alive and well though have yet to reach the glorious heights of their American counterparts (see the excellent analysis of UK Insurtechs by TechMarketView Financial Services Research Director, Jon Davies: Insurtech Innovation "New Kids on the Block").

Also joining the fray is Telford-based Riskbook, which does for the reinsurance sector, connecting insurers, brokers and underwriters. Founded in 2016, Riskbook raise initial funding from MMC Ventures in 2019 and has now gone on to raise a further £2m from MMC, Episode 1 Ventures and Seedcamp. Riskbook was approved by Lloyd’s of London as a recognised electronic placement system for open market reinsurance business earlier this year.

Good stuff!

Posted by: Anthony Miller

Tags: funding   startup   insurTech  

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Tuesday 29 September 2020

OneDome raises dosh for its one- (or two-) stop proptech shop

logoHere’s a slightly different take on the raft of online estate agencies you can choose from to handle your property transaction.

London-based proptech start-up OneDome aims to be the proverbial ‘one-stop shop’ to buy, rent or sell your home. Or maybe that’s a two-stop shop, as OneDome also owns website nethouseprices.com where you can first check house prices in your chosen area (much as you can with better known Zoopla – which had more than twice as many transactions for my own postcode, by the way). OneDome acquired the website in 2019.

OneDome seems to be more of a marketplace aggregator than an agency in its own right, letting you search for ‘real’ estate agencies, conveyancers, mortgage providers et al from its website. OneDome also provides moving advice (as in the transport sense rather than the emotional sense) from its ‘concierge’ service and ‘a convenient tasklist that tracks the progress of your move in real time’. You can also message your estate agent and conveyancer ‘drastically reducing your phone calls and trips to the post office.’

Founded in 2016, OneDome has just completed a £5m Series A funding round backed by various family offices and angels. OneDome had previously raised some £8m in prior angel rounds. I’m not sure what OneDome’s business model is, but I assume they take a skim from the businesses they refer the punters to.

I can’t quite work out who OneDome’s service would really appeal to, but founder Babek Ismayil, a former distressed-debt trader, has convinced some high-profile backers that it’s a great idea. There are other ‘great ideas’ out there too for buying and selling property such as Movewise (see Movewise gets multiple backers for multi-agency proptech platform) as well as the usual suspect online agencies like Rightmove, PurpleBricks et al.

Let the market decide!

Posted by: Anthony Miller

Tags: funding   startup   PropTech  

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Tuesday 29 September 2020

Coronavirus fuels open banking surge

Open BankingNewly released statistics reveal that open banking usage in the UK has surged in the last six months as COVID-19 and lockdown have encouraged users embrace the technology. The latest figures from the OBIE (the body set up to drive  implementation in the UK) show that usage has been growing at around 160,000 users per month.

Following the initial UK lockdown in March, there has been a sharp increase in use of money management apps in particular. According to research conducted on behalf of the OBIE, 1 in 5 UK adults started using banking apps during lockdown and more than half are now regular users. Meanwhile, the UK government looks set to drive further uptake as it transforms of the tax assessment process (see: HMRC launches £3m open banking initiative).

Open banking is helping to transform the provision of services via an ecosystem of innovative third-party providers utilising open APIs and real-time dataflows (see: Open banking momentum starts to build). Despite the name, the impact is not restricted to the banking sector. API-enabled access to retail bank data flows is giving rise to a multitude of opportunities across the value chain, further fuelling technology-based innovation.

Posted by: Jon C Davies

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Tuesday 29 September 2020

CoGo helps NatWest customers address climate emergency

CoGoAn app, developed by UK fintech CoGo, that helps consumers to understand the environmental impact of their retail habits, has been selected by NatWest. The UK high street bank is currently trialling the technology and is inviting its customers to participate in the initiative. NatWest has previously developed an in-house carbon calculator, designed to help bank staff appreciate the environmental impact of working from home during the coronavirus pandemic.

The CoGo app uses open banking data flows to estimate the potential carbon emissions associated with a user’s purchases in real-time as they shop. The technology also provides suggestions on how users can reduce their carbon footprint, such as switching to renewable energy or avoiding “disposable” fashion items.

FCA registered CoGo began life in New Zealand in 2019. The company is the brainchild of former Treasury official, Ben Gleisner, an economist and environmentalist who has founded several businesses and charities. CoGo is now based in London and Wellington. In June last year, the fintech received a £300k investment from Conduit Connect and a number of angel investors that helped it launch its ethical consumer app.

Consumers are increasingly conscious of the global environmental crisis and many are actively looking for ways to mitigate the impact of their behaviour. For many, COVID-19 has also been a catalyst to “re-set” their lifestyles. Meanwhile, technology vendors, such as UKCloud, TCS and HPE are actively championing more sustainable approaches (see: HPE highlights the value of the circular economy).

Posted by: Jon C Davies

Tags: FinTech   cogo  

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Tuesday 29 September 2020

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Posted by: HotViews Editor

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Monday 28 September 2020

*UKHotViewsExtra* Security, remote working and automation fuel Juniper Networks progress

Juniper Networks HVx TeaserFlat first half sales and revenue suggest a tough year ahead for network infrastructure supplier Juniper Networks, but management have cause for optimism in router and switch bookings growth and strong demand for security, automation and remote working solutions.Juniper Networks HVx 2020

TechMarketView subscribers – including those with a UKHotViews Premium subscription – can read more in UKHotViewsExtra: Security, remote working and automation fuel Juniper Networks progress.

If you are not yet a subscriber, please contact Deb Seth to find out how to access this research and more.

Posted by: Martin Courtney

Tags: AI   SD-WAN   telecommunications   networkinfrastructure   remoteworking  

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Monday 28 September 2020

Methods: Welcome Q1 wins with ESFA

Methods Group logoHaving hit a £100m turnover milestone in its last financial year (see Methods passes £100m turnover milestone), and with ambitions for strong growth in the current financial year, Methods Group, like others, found itself operating in a very different environment in its Q1. Yet, despite the disruption of the pandemic, the company retained revenues at the same level as the comparable quarter in 2019. While all the growth can be attributed to its smaller two businesses – Core Azure (Microsoft specialists) and Methods Analytics – both with growth of 10%+, the core business – Methods Business & Digital Technology (MBDT) has had some good wins.

Most notably, we understand the business has won contracts with the Education & Skills Funding Agency (ESFA) with a total value of c£35m. Those contracts, won through the Government’s DOS4 framework, include the provision of project delivery services to support the development of digital services for T-level users, supporting the rollout of T-levels from September (1 year contract, with option to extend by a year); user-centred design support for ESFA’s Transformation Programme across the National Careers Service, the Apprenticeship Service, and Data Science; and digital development services across the same Transformation Programme areas.

ESFA was an existing client. Indeed, the focus in Q1 has been on growing existing accounts. However, we expect a big push on sales – both in new and existing clients - in the coming quarters; the Group has just recruited a new Business Development Director (Nick Godfrey, ex DXC) who will look to add new logos and go after larger more complex deals. Management confidence in the business remains. Methods has continued to recruit, adding 25 new development staff in Q1 with the aim of recruiting 75-100 over the full year (interestingly, five of the recent recruits have been taken on via TIN Smart Social, which aims to help people from socially disadvantaged backgrounds). And signs that the three Methods’ businesses are beginning to work together to tackle more complex projects are apparent – CEO, Peter Rowlins states that there are three to four projects ongoing where all three are contributing to project delivery.

Posted by: Georgina O'Toole

Tags: publicsector   centralgovernment   contracts   digital  

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Monday 28 September 2020

Social Value Portal raises £3m to help it scale

SVP logoLondon-based Social Value Portal has raised £3m from VCs Beringea to support its mission to integrate social value into day to day business. The start-up provides a platform for public and private sector organisations to measure, monitor and benchmark the ‘social value’ they generate using financial and non-financial data from the organisation and its supply chain.

Being able to demonstrate social value and purpose is increasingly important to organisations whether they are looking to attract investment, talent or customers. The UK public sector is required to consider social value in the procurement process, and the Covid crisis has seen the ‘S’ in ESG (Environmental, Social & Governance) reporting gain more prominence. Yet measuring social value is a challenge, which is where the aptly named Social Value Portal comes into its own, offering a standardised methodology to quantify social impact on a digital platform. The SME will be hoping to capitalise on the current tailwinds by using the investment to enable further development of its platform and expand its sales and marketing in order to build scale.

Posted by: Tola Sargeant

Tags: funding   software  

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Monday 28 September 2020

Cash boost for Total Processing

TotalProcessingManchester based payments provider Total Processing has secured a £5m cash injection via alternative lender BOOST&Co. The fintech provides B2B payments processing to merchants globally and currently has offices in the UK, Dubai and Germany.

Founded in 2015, Total Processing is headed up by former KPMG M&A specialist, Cameron Lee. The company has seen its revenue increase by more than 244% during the last 12 months. Similar to a number of online payments firms, Total Processing has been enjoying something of a "coronavirus premium" as firms look to adapt to the changing marketplace.

Total Processing plans to use the latest funding to fuel its growth ambitions, both for its domestic and its international markets, as the ecommerce space continues to expand rapidly in the face of COVID-19.

Posted by: Jon C Davies

Tags: funding   payments   TotalProcessing  

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Monday 28 September 2020

YourParkingSpace raises £5m

yourparkingspaceA year ago, I wrote a UKHotViewsExtra piece on how the UK parking market was being digitised by a range of operators looking to turn “static assets” (i.e. parking spaces) into something more much more dynamic via marketplaces (See here). 

One of the key firms shaking things up in the parking market is YourParkingSpace – an outfit set up in 2013 by current CEO Harrison Woods and CIO Charles Cridland who spotted the potential of underutilised parking spaces whilst at university. They have grown the business with proprietary technology and already market over 80,000 bays in the UK supplied by private individuals through to operators including the likes of Tesco, Morrisons and Premier Inn.

YourParkingSpace has now taken on a £5m investment from PE firm Pelican Capital to support its next phase of growth that will see it proactively target the electric vehicle (EV) charging market. Whilst Covid has been a boost to the business with commuters preferring their cars over public transport and with retailers looking to make better commercial use of their parking real estate, the firm has ambitions beyond just parking.

As well as investing in its technology YourParkingSpace is looking to provide additional services to existing clients starting with EV charging. Here one the biggest issues with EV adoption is the ability to pre-book charging spots. YourParkingSpace is developing one of the largest networks of pre-bookable charging bays as landlords and retailers look to roll out EV charging across their car parks.

The parking market remains a dynamic place to be at the moment with Covid changing consumer behaviour and putting pressure on retailers to generate additional revenue. Add in the growth potential of EV and YourParkingSpace looks well positioned to capitalise.

Posted by: Marc Hardwick

Tags: funding   analytics   data   parking  

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Monday 28 September 2020

Organic growth drives positive H1 for Instem

Instem logoAIM-listed life sciences software and IT services provider, Instem, has performed well in the first half of the year (six months ended 30 June 2020) as it continues to transition to a SaaS delivery model.

The Staffordshire-based business, achieved revenue of £14.0m (H1 2019: £11.7m), up 20% year-on-year, with recurring revenue up 19% to £8.4m (H1 2019: £7.0m). Although the results include contributions from Leadscope, which was acquired in November 2019 (see Instem healthy despite write-down), the company achieved organic revenue growth of 12% to £13.1m (H1 2019: £11.7m).

Adjusted EBITDA improved by 76% to £3.0m (H1 2019: £1.7m) and like-for like adjusted EBITDA (excluding Leadscope) increased by 53% to £2.6m. Profit before tax for the period was £1.9m (H1 2019: £0.4m).

Instem completed an oversubscribed £15.75m fundraise (pre-expenses) in July 2020. The funds will be used to advance existing acquisition targets, with a number of bolt-on acquisitions and more substantial targets having been identified (see Bullish Instem mulls next acquisition target).

Although some new business opportunities have been delayed, the company has performed well during the pandemic. Management reports that most 2020 opportunities remain within the year and it has not experienced any cancellation of pipeline opportunities. The life science market remains buoyant and Instem has seen growing client demand for COVID-19 related R&D activities during the period.

It has been a good start to the year and the momentum should be maintained in the second half of 2020.

Posted by: Dale Peters

Tags: results   lifesciences   H1  

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Monday 28 September 2020

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Posted by: HotViews Editor

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Friday 25 September 2020

HCL acquisition boosts digital capabilities down under

HCLHCL Technologies has announced its intention to acquire DWS Ltd, an Australian IT, business and management consulting group. Terms of the deal were not disclosed.

The move strengthens HCL’s position in the region, where it has been for more than 20 years. DWS has 700 employees across Australia’s largest cities (compare that with HCL’s 150,000 worldwide and 1600 already in the region) and produced FY20 revenue of A$167.9m.

The acquisition should nicely enhance HCL’s ability to deliver digital programmes for clients while also strengthening its presence in key industries.

HCL’s has been turning in a strong performance in the UK for several years thanks to its combined infrastructure and apps capability, and its ability to cultivate large digital-led deals. TechMarketView clients can read about how the firm is accelerating automation for its customers with its Exacto platform, here.

Posted by: Kate Hanaghan

Tags: acquisition  

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