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Angela Eager

Change is a constant in UK tech and nowhere is this more apparent than in the enterprise software sector. For all its maturity, the market is rife with change and innovation as a constant stream of technology developments disrupt the established technology and supplier landscape. Tech Insights includes research dedicated to the enterprise software sector and a specific focus on emerging technologies, led by research director Angela Eager. An experienced analyst, Angela is known for her in depth knowledge of the business enterprise applications sector, most notably the ERP and CRM segments, and was an early commentator on SaaS and cloud developments.

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Research Agenda

"In 2020 I’ll be looking at emerging technologies with a particular focus on business value because the most innovative technology has little use if a poorly defined business case scuppers adoption. Established operational and analytics applications form the structure of the application landscape but it is the conductive threads and change accelerants operating between these areas - connecting and optimising data and processes, providing automation and deep real time intelligence, integration through micro services - that makes the frictionless business achievable. Emerging technologies contribute to Digital Chaos but for suppliers and enterprises relevant usage is the way to tame it." Angela Eager, Research Director, Tech Insights (Conductive Threads and Emerging Tech)

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