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Thursday 11 October 2018

ServiceNow buys again to enrich Now platform

servSaaS service management platform provider, ServiceNow, has made another acquisition to improve the usability of its Now platform. The firm has bought San Francisco-headquartered start-up, FriendlyData, which has to date received relatively modest funding over three funds.

FriendlyData has developed technology that enables non‑technical people to ask quantitative questions in plain English. The addition of FriendlyData follows ServiceNow’s acquisition of Parlo in May, and together they both enable the firm to increase the ability of its Now Platform to understand natural language.

ServiceNow’s year is progressing well with Q2 results showing an acceleration in revenue growth. The quarter delivered a 50% increase in the number of contracts worth $1m+ (annual contract value) and a doubling of the number of customers spending more than $5m.

Posted by Kate Hanaghan at '09:50' - Tagged: acquisition   saas  

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