Business Process Services Market Trends & Forecasts 2018

Business Process Services (BPS) is forecast to remain the fastest growing horizontal service line within the UK SITS market over the next five years through 2021.

Whilst headline growth has slowed relative to recent years as large scale ‘lift and shift’ outsourcing has become less fashionable, the increasing investment in tech-enabled or platform-BPS coupled with the popularity of on-demand or as-a-service solutions will ensure that this market continues to expand over the next five years.

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