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This is the first in a series of short reports into the emerging Intelligent Automation (IA) space as it applies to Business Process Services (BPS). The series builds on our research into the fast-growing Business Process Automation (BPA) space (see Business Process Automation - a brave new world for BPS providers and TMV Evening - September 2015).
In Part One here, we outline what we mean by Intelligent Automation in the context of BPS, assess the technology and service enablers, and identify how BPS providers are building strategies to position themselves in this emerging space.
In subsequent reports we will look into the impact of Intelligent Automation on the Workforce of the Future, and provide deep dives into specific enabling technology and services opportunities including: Robotic Process Automation; Artificial Intelligence and Advanced Analytics.
Subscribers to TechMarketView's BusinessProcessViews research stream can read the new report here - Business Process Automation - What is 'Intelligent Automation'?
If you're not yet a subscriber and would like to find our more, please contact Deb Seth (dseth@techmarketview.com), who will be delighted to help.
Posted by John O'Brien at '07:26' - Tagged: bps automation bpa
